My garage door won’t open … now what?

My garage door won’t open … now what?

My garage door won’t open … now what?

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Have you ever walked out into your garage, hit the button to open the garage door and nothing happens? If you have, you join the many people that call us every week.

We would like to give you some tips that could help you self diagnose your problem but also could help you open your door.


  1. Check the springs. The springs will be the “coils” that are mounted above or on the side of your garage door. If you see a separation in one of these coils, you have a broken spring and you will not be able to open the door by yourself and will need to call a professional to replace it. If you have two springs we recommend replacing both at the same time. Your cost could be anywhere between $130-210.


  1. Pull the emergency release cord.If you need to get the garage door open. Locate the red rope hanging from the garage door/operator arm and pull it. You should now be able to open your garage door as long as the spring(s) are not broken.


  1. The next thing to check is what happens when you push the garage door button? Do you hear a hum but nothing moves? If so, you probably have a stripped gear or broken bushing. If you hear a click but nothing happens, it could be a bad control board or a blown capacitor. Your cost could be anywhere between $100-190.

If you hear a grinding noise, it could be a stripped carriage on a screw drive opener.


  1. If you do not hear a hum click or anything, make sure you have power to the outlet!

5. Last but not least, whatever the problem, call Garage Door Guy at (417) 413-3813


What type of door is right for you?


When looking to replace a garage door, there are many things to consider: how long do you want it to last, how much in maintenance are you willing to do and the list goes on.


Garage doors are made from a few different main materials: steel, wood and aluminum. Steel is going to offer the lowest cost and most durability and lowest maintenance while wood is going to come at a higher price tag and require a bit more maintenance and aluminum will come at the highest price tag but durability will be the best.


Steel doors come in a variety of thicknesses but the most common in relation to garage doors is 24-26 gauge.

  • A standard 25 gauge steel door will come uninsulated and you can expect a life expectancy of 10-15 years. Typically these doors will be more on the noisy side, they are referred to as contractor doors.


  • An insulated 24-26 gauge steel door will have vinyl backed insulation and typically the r-value will be anywhere from 6-8. These doors, because of the insulation tend to be a little more quiet and durable but the life expectancy is around 12-17 years.


  • The last common steel door used is referred to as a steel back, and this door is comprised of two 26 gauge layers of steel with a layer of insulation sandwiched in between. The r-value on these doors is typically between 8-12. These doors offer the highest in durability of steel doors and will typically last 17-25 years. The noise levels on these doors will typically be extremely low as well as the cost of maintenance.


Wood doors offer the most in attractiveness but unfortunately the cost of maintenance and cost of the door alone are extremely high. Generally with wood doors they will need to be re painted or sealed after 5 years and they will also need constant maintenance on the hardware as the bolts tend to loosen on wooden doors quickly.
Aluminum doors are relatively new to the market and are the most expensive but the maintenance is extremely low and the durability is the highest. Typically these doors are on custom homes and are often seen on movies and t.v. shows. You may also know these doors as “full vision” doors.

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